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Why does Cryptocore Trading System process my Personal Information?
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Legal Basis for our use of personal information (EEA and Switzerland EU GDPR)
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Managing our contractual relationship with you. To create and maintain your account.
This includes when we use your personal information to take and handle orders and process payments.
The Type of Information processed is Personal Identification Information, Institutional Information, Contact Information, Financial Information. The consequences of not processing your personal information for such purposes is the inability to open an account with us or the termination of your account where one is already open.
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Processing is necessary for the performance of a contract of which you are a party.
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To maintain legal and regulatory compliance
Most of our core services such as the exchange services are subject to strict and specific laws and regulations requiring us to collect, use and store certain personal information and process Personal Identification identity information and in some cases Sensitive Personal Data[(including biometrics) (as detailed in section I) For example to comply with our Know Your Customer (“KYC”) obligations under applicable laws and regulations, and in particular to comply with Anti-Money Laundering laws and regulations.
The Type of Information processed is Personal Identification Information, Institutional Information, Sensitive and Biometric Personal Information, Government Identifiers, Contact Information, Financial Information. If you do not provide personal information required by law, you may be unable to open an account, or we may have to close your account where it is already opened.
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Processing is necessary to comply with our legal obligations under applicable laws and regulations, and Anti-Money Laundering laws and regulations.
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Communicate with you on service and transaction- related matters.
We use your personal information to communicate with you in relation to Cryptocore Trading System Services on administrative or account-related information. We will communicate with you to keep you updated about our Services for example, to inform you of relevant security issues, updates, or provide other transaction-related information. Without such communications, you may not be aware of important developments relating to your account that may affect how you can use our services. You may not opt-out of receiving critical service communications, such as emails or mobile notifications sent for legal or security purposes.
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Processing is necessary for the performance of a contract of which you are a party.
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To provide customer services:
We process your personal information when you contact us in order to provide support with respect to questions, disputes, complaints, troubleshoot problems, etc.
The Type of Information processed is Personal Identification Information, Institutional Information, Transactional Information, Communications, Contact Information, Financial Information, Browsing Information, Usage Data.
Without processing your personal information for this purpose, we can’t respond to your requests.
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Processing is necessary for the performance of a contract of which you are a party.
Processing is necessary for the purpose of the legitimate interest pursued by us to improve our services and enhance our user experience.
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To promote safety, security, and integrity of our platform.
We process your personal information in order to enhance security, monitor and verify identity or service access, combat malware or security risks and to comply with applicable security laws and regulations.
We process your personal information to verify accounts and related activity, find and address violations of our Terms and Conditions, investigate suspicious activity, detect, prevent and combat unlawful behaviour, detect fraud, and maintain the integrity of our Services.
The Type of Information processed is Personal Identification Information, Institutional Information, Transactional Information, Contact Information, Financial Information, Browsing Information, Usage Data.
Without processing your personal information, we may not be able to ensure the security of our Services.
We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of Cryptocore Trading System Services.
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Processing is necessary for the performance of a contract of which you are a party.
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- To promote safety, security, and integrity of our Services.
Fraud prevention and detection and credit risks.
The Type of Information processed is Personal Identification Information, Institutional Information, Transactional Information, Contact Information, Financial Information, Browsing Information, Usage Data.
We process Personal Identification Information to prevent and detect, prevent and mitigate fraud and abuse of our services and in order to protect you against account compromise or funds loss and in order to ensure the security of our users, Cryptocore Trading System services and others. We may also use scoring methods to assess and manage credit risks.
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Processing is necessary for the purpose of the legitimate interests pursued by us and the interests of our users when, for example, we detect and prevent fraud and abuse in order to protect the security of our users, ourselves, or others;
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To provide Cryptocore Trading System services.
We process your personal information to provide the services to you and process your orders. For example, when you want to use the exchange service on our platform, we ask for certain information such as your identification, contact information, and payment information.
The Type of Information processed is Personal Identification Information, Institutional Information, Transactional Information, Contact Information, Financial Information, Browsing Information, Usage Data.
We cannot provide you with services without such information.
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Processing is necessary for the performance of a contract of which you are a party.
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To improve our services.
We process personal information to improve our services and for you to have a better user experience;
The Type of Information processed is Personal Identification Information, Institutional Information, Transactional Information, Browsing Information, Usage Data.
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Processing is necessary for the purpose of the legitimate interest pursued by us to improve our services and enhance our user experience.
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To provide you with promotions
We use your information to provide you with promotions, including offers, rewards, and other incentives for using our Services.
The Type of Information processed is Personal Identification Information, Institutional Information, Transactional Information, Browsing Information, Usage Data.
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Processing is necessary for the purpose of our legitimate interest and your interest to reward your customer loyalty.
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To do research and innovate.
We carry out surveys to learn more about your experience using our Services. We also use your information to support research and development and drive innovations of our Services and products. This information will also be used for Marketing purposes.
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Processing is necessary for the purpose of our legitimate interest to improve and run our Services through information obtained from these surveys.
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Recommendations and personalisation.
We use your personal information to recommend features and services that might be of interest to you, identify your preferences, and personalise your experience with Cryptocore Trading System services;
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Processing is necessary for the purpose of our legitimate interest to provide a personalised service to our customers.
Processing is necessary for the performance of a contract of which you are a party.
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- To provide marketing communications to you.
We use
your information based on your consent to send you targeted marketing communications through email, mobile, in-app, and push notifications.
We also use your information to carry out profiling for marketing purposes.
The Type of Information processed is Personal Identification Information, Institutional Information, Transactional Information, Browsing Information, Usage Data, Marketing and Research Information, Communications.
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Where required by applicable law, we rely on your consent to process your personal information for marketing purposes. When you consent to processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing your personal information for that purpose. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal
Where we carry out profiling for marketing purposes, for example to establish what Services or promotions you may be interested in, this processing is based on legitimate interest.
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Cookies: where we use cookies and similar technologies as part of our Service. The type of Information processed is Information from Cookies.
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Where required by applicable law, we rely on your consent to place cookies and similar technologies. When you consent to processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing your personal information for that purpose.
The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal
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To comply with other legal and regulatory obligations.
We may access, read, preserve, and disclose information when we believe it is reasonably necessary to comply with law, legal obligations, regulations, law enforcement, government, and other legal requests, court orders, or disclosure to tax authorities.
The Type of Information processed is Personal Identification Information, Institutional Information, Financial Information, Transactional Information, Browsing Information, Usage Data, Blockchain Data.
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Processing is necessary to comply with our legal obligations under applicable laws and regulations
We may also rely on legitimate interests in responding to legal requests where we are not compelled by applicable law but have a good faith belief it is required by law in the relevant jurisdiction.
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